Go to the two-step verification area of your Account Security page and choose to turn off verification for your old device. ![]() ![]() To remove the app from a device using a personal Microsoft account.You must both delete the app from your old device AND tell Microsoft or your organization to forget and unregister the old device. Even deleting the app from your old device isn't enough. How do I make sure notifications don't continue to go to my old device?Ī: Adding Authenticator to your new device doesn't automatically remove the app from your old device. Q: I lost my device or moved on to a new device. Thank you for your post! Since you don't have access to your old phone and your backup failed, you can try to treat this issue as a "lost phone" scenario.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |